Support

Help when the front desk is busy

Real people who've worked venues, plus guides for your team. We're here when you need us.

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Contact support

Email hello@fluxdesk.co.uk and our team will get back to you quickly.

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Help centre

Step-by-step guides for bookings, the till, walk-ins and reports.

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Onboarding

We build your setup, migrate your data and train your team before you go live.

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Hours

Support available through your venue’s opening hours, seven days a week.

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Status

Live system status and planned-maintenance notices.

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Training

Refresher sessions for new staff whenever you take them on.

Common questions

How do staff sign in to the till?

Each team member gets their own ID and PIN. Every sale is tied to the person who made it, so your Z report shows takings per staff member.

How do walk-in QR codes work?

When a walk-in books, they receive a QR code. Your team scans it at the door to validate the party and check them in - capacity updates instantly.

Can you migrate our existing data?

Yes. As part of onboarding we bring across your products, pricing and bookings so you're not starting from scratch.

What happens at end of day?

Run a Z report and FluxDesk reconciles cash, card and online takings into one figure you can bank and hand to your accountant.

Book a demo

See FluxDesk on your own venue

A 20-minute walkthrough on your setup - bookings, the till, walk-ins and your end-of-day numbers. No payment margins, ever.

Book a demo
FluxDesk.